Quality training and quality assessment

“…a brief note to thank you for how well you take care of people when we’re there – gear to borrow, the kettle always on, resources to use, so much work put into helping us feel less nervous (even if some of us appear impervious to it, it is MUCH appreciated!), and so much obvious care, work and time put into running a quality training and quality assessment that is tailored to the individual students in the class.  I know how much work that takes – so I wanted to say thank you.”
ANDREA, October 2015